How Enterprises Can Succeed in the Next Wave of BYOD
The consumerization of
end-user devices in business is a trend that will be staying put; resulting in
staff having the freedom to choose and use any device, while simultaneously
causing sleepless nights and security concerns for CIOs.
We are encountering an innovation explosion. The
technology of James Bond and sci-fi movies is our reality. The next wave of bring
your own device (BYOD): The Age of Smart Wearable Devices is already underway
and growing stronger by the day.
While providing a great many opportunities, the consumerization
of IT and the Internet of Things (IoT) are proving businesses with just as many
5 Top Enterprise Challenges Aside from Security
1) Sustainability, for long-term enterprise mobility
success, best practices need to put be in place from the start. Policies are
needed to help ensure that costs are kept to a minimum.
2) Trust, unfortunately, many cynical
employees view mobile device management systems as just another way for
management to look over their shoulders, rather than its crucial role for
managing enterprise data security. Therefore, it is important for organizations
to educate employees and build a layer of trust.
BYOD must be seen as a strategic pillar that holds up enterprise
mobility strategy. If BYOD and MDM policies are not implemented and managed
correctly, the organization’s mobile apps are likely to fail and be added to
their pile of “waste of money projects.”
3)Device choice, the choice of operating system (OS)
and device is a very personal choice and statement to the world. However, enabling
unrestricted BYOD options has major implications with regards to compatibility
4)User experience is one of the biggest bottlenecks.
The user experience must take into account the context of the mobile user and
present just the functionality and information that is required while enabling
personal apps are allowed? What enterprise apps should be created?
Sustainability and trust, BYOD must be seen as a
strategic pillar that holds up enterprise mobility strategy. If BYOD and MDM
policies are not implemented and managed correctly, the organization’s mobile
apps are likely to fail and be added to their pile of “waste of money
In order to cater for all employees, enterprises need to
develop their apps for multiple operating systems and devices. Native coding
from the ground up for each app for each device, not to mention maintenance,
can quickly become cost-prohibitive.
The moment the app user experience does not meet
expectations, dissatisfaction sets in. 60% of the workforce who use enterprise
apps admit dissatisfaction with them, and a staggering 63% have taken matters
into their own hands and downloaded off-the-shelf apps. This bring your own app
(BYOA) trend poses many challenges to security policies and enterprise data
Tips for Success
App development needs to move towards a multi-channel
development approach and provide optimal access to the organization’s backend
systems for efficient mobilization of business processes.
It is critical to build a path and take it step by step. A
clear enterprise mobility strategy is imperative. Start with the business
process, and take it from there. Having a clear understanding of the business
process and its touchpoints goes a long way in innovating. Start with small
apps and get user input along the way. Don’t wait until the end to test the
Don’t get tied up in the technology, innovation will
always happen, so instead of looking to implement the latest hot technology,
look for a platform or end-to-end solution provider that can cater to the
holistic mobilization of business processes.
Mobility is so important to the organization that it needs
the attention of C-level or upper management. Even if they don’t make the
day-to-day decisions, they need to be kept tightly in the loop for strategic
decisions. However, mobilizing the business process is generally a business
requirement that IT must deliver on. As a result, IT and the line of business
manager need to see eye to eye and cater to all needs (business and technical).
In the past, BYOD has primarily cantered around
smartphones, but the types of mobile devices are expanding at an unprecedented
pace. According to Kleiner Perkins Caufield & Byers (KPCB), while global
smartphone numbers are increasing, the tablet market is exploding – already
surpassing the PC notebook market. IT will need the flexibility to reimagine
and redeploy apps for the devices being used in the future; selecting the right
tools and partners today will make adapting to tomorrow less risky, costly and
Daniel Hall is Country Manager of Magic Software South Africa.
A modified version of this article was published by EE Publishers.