Monday, October 17, 2011

You Don’t Have to be Superman...

Picture this scenario...



Two sales reps are in a meeting with several customers in a conference room at the customer offices...

One of the sales reps is Clark Kent (aka Superman)...plain dark suit, straight tie, nerdy glasses, smooth combed hair, the works...


Clark and his partner are giving their sales pitch and all is going well until one of the customers interrupts:

Customer: “Could you give us an estimate of how long it will take you to complete and deliver this project?

CK (Clark Kent...not Calvin Klein): “Uh, um, I’ll need to check that with our back office system. Could you hold on a second, please?

With that, CK leaves the room and enters a janitor’s closet. He emerges as Superman and flies out the window.

A moment later, he flies back in through the window and goes back into the closet. When he emerges as CK and reenters the conference room, his hair is a bit less smooth, his tie a bit less straight, and he is a little out of breath...

CK answers the question about the delivery timeline and returns to his sales presentation, but another of the customers interrupts him:

Customer: “What pricing models can you offer us for this project?

CK: “Pricing models...yes, um, uh, I’ll have to check that too with our back office system. Please just give me a moment...

CK rushes back to the janitor’s closet, flies out as Superman, flies back, changes back to being CK, and reenters the room. This time, his hair is quite messy, his tie is way over to one side, beads of perspiration cover his forehead, and somewhat breathlessly, he gives the customers the information they requested.

Customer: “I’m sorry to inconvenience you, but do you have the latest industry figures relating to ...

CK (now clearly agitated and exhausted): “Figures...yeah, right... whatever... just wait, will you?

By the time CK returns to the conference room, he is now a complete mess. His hair is standing on end, his tie is twisted over his shoulder, his shirt is unbuttoned (revealing the S of his Superman suit underneath), his glasses are askew across his face, and he is gasping for air like a panting dog...

CK’s sales partner leans over to him and whispers in his ear:

Partner: “Next time, Clark, why don’t you just use this?” He hands CK his smartphone. “It’s a much faster and easier way of accessing all our back office systems at any time and from any location...

CK: “Wow! Thanks! I wish I’d known about this before...

Partner: “Oh, and Clark...you might want to button up that shirt...




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