Thursday, January 28, 2010

Field Service Management Software Comes of Age

The Field Service Management (FSM) market is in rapid growth phase and is set to reach over $500 million in the next two years.
That means that software suppliers of FSM solutions have their work cut out for them as requirements for customization, integration and mobile applications make older systems rapidly obsolete.

Add to this the fact that specific industries and individual companies are requiring more custom capabilities to increase efficiency in the current downturn and fill any remaining gaps in their customer service provision.
For the full business argument and how metadata application platforms and business integration solutions can lower costs and improve service innovation - hear our latest webinar or have a look at the following webpage and white paper.
Field services management white paper