Monday, October 20, 2014

Why Chatter Has Changed the World

When Salesforce first announced their Chatter enterprise social media tool, I was skeptical that it would really bring any real benefit to the enterprise.  In my experience, and that of many of my clients, enterprise social tools tend to be Facebook clones that don’t get a lot of use.  In fact, last year I wrote that we just don’t understand enterprise social media for the following reasons:
  • It causes information overload
  • We need to actively filter our feeds, which becomes laborious
  • Disconnection from workflows creates more silos
It’s fair to say that I wasn’t overly excited, but in fact I have seen Chatter answer my concerns; even its initial skeptics like it.  The company I work for has adopted Chatter internally as part of our Salesforce strategy, as have many of my customers and I want to share my opinions on how it’s really starting to change the business world.

Monday, October 13, 2014

6 Keys to B2E App Success

Most pioneers in the field of B2E mobile apps for the enterprise have the wounds to prove it. Early adopters who worked almost entirely in native development environments have horror stories to tell. Early war stories told by these innovators include year-long rewrites from iOS to Android, the inability to reproduce device-specific functionality and inconsistent or illogical business processes across apps.

Monday, October 6, 2014

Could Salesforce1 Become Your Enterprise Portal?

Salesforce1 is the new platform with a big ambition: to connect business applications and users, creating an integrated mobile Salesforce experience with APIs and mobile support. It represents a more API-focused view of Salesforce and, being built on the Chatter social platform, takes the view that our work lives are increasingly defined by connections.
This ties in very nicely with a concept I’ve been using for a while, the “enterprise portal” where systems integration is used to automate all enterprise processes and provision data to staff where and when they needs it, making it available through a single portal. Mobile users are developing ever more ambitious requirements as they see how much more efficient mobile devices can make them, and Salesforce1 could be the ideal portal to their data.

Monday, September 29, 2014

"Lego" Ara Phone: The Future for Enterprise Mobility?

Google’s modular smartphone, Project Ara, looks to be a reality and may be on sale early next year. This opens up the possibility of phone hardware becoming like Lego, where you can simply switch phone configurations quickly and easily to suit your current requirements. While this clearly offers the customization and personalization craved by many consumer users, I believe that this flexibility could make the Ara very popular with business users too.

Monday, September 22, 2014

Do Enterprises Need a Chief Mobility Officer?

Mobility has risen to such a level of importance that many believe it deserves its own dedicated C-level position to advance and align mobility strategy throughout the enterprise. As an increasing number of mobile apps get rolled out across the business by different departments, a Chief Mobility Officer (CMOO) could provide a central function that directs and implements enterprise mobility strategy.

Today, organizations in every industry are using mobile apps to differentiate themselves and increase competitiveness. They are turning smartphones and tablets into work tools by using built-in scanners, positioning trackers, performance monitors, health monitors, HD video recorders and cameras, and more, to streamline business processes and decrease costs. This can be seen in the rapid growth of the Enterprise Mobile Application Development software market, which according to IDC, is expected to reach $4.8 billion by 2017.

Now that the race is on for the best mobile apps, having a formal function to create and drive a corporate-wide mobile strategy, define best practices and guidelines and manage mobile app development and deployment is becoming increasingly critical.  Deploying multiple mobile apps without centralized oversight can waste time and money, and increase security risks. 

Monday, September 15, 2014

How a Smart Mobile Platform Gets Smarter with In-Memory Data

The advantages of using in-memory Data Grid architecture far outweigh the potential future disadvantages of running out of bandwidth, but you can sidestep this problem altogether with a smart mobile platform which will also help your users work more effectively today. In-memory Data Grids are key to this.
Today’s enterprise mobility isn’t just about building “an app” (or even several apps) or providing mobile access to your CRM or ERP, for instance. It’s all about giving your users the ability to complete work tasks where and when they want, on whatever device they want. This means that enterprise mobility is about providing windows onto a business process, and that’s a very different proposition.